Last Updated: June 25, 2025
At Calyr Design™, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or shop on shopcalyr.com, in compliance with the General Data Protection Regulation (GDPR) and applicable French data protection laws. For questions or to exercise your rights, contact us at contact.calyr@gmail.com.
Calyr Design™
LP ECOM (Sole Proprietorship)
15 Rue du Docteur Gallet, 74000 Annecy, France
Trade and Companies Register (RCS): Annecy 894 136 043
Email: contact.calyr@gmail.com
Calyr Design™ is the data controller responsible for processing your personal data.
We collect the following types of personal data:
Order Information: When you place an order, we collect your name, billing and shipping addresses, email address, phone number, and payment details (processed securely via third-party providers).
Account Information: If you create an account on shopcalyr.com, we collect your email address, password, and order history.
Customer Support: When you contact us (e.g., via contact.calyr@gmail.com), we collect your name, email address, and any information you provide in your inquiry.
Website Usage Data: We collect data about your interactions with our website, such as IP address, browser type, device information, and pages visited, often through cookies or similar technologies.
Marketing Data: With your consent, we may collect your email address for newsletters or promotional offers.
We collect data:
Directly from you: When you place an order, create an account, contact us, or subscribe to our newsletter.
Automatically: Through cookies and analytics tools when you browse shopcalyr.com.
From third parties: From payment processors (e.g., Stripe, PayPal, Apple Pay) or shipping carriers to fulfill your order.
We process your personal data for the following purposes and legal bases:
Order Fulfillment: To process and deliver your orders, manage payments, and provide customer support (Legal basis: Performance of a contract, Article 6(1)(b) GDPR).
Website Functionality: To ensure shopcalyr.com operates smoothly, including account management and order tracking (Legal basis: Legitimate interest, Article 6(1)(f) GDPR).
Analytics: To analyze website performance and user behavior to improve our services (Legal basis: Consent for non-essential cookies, Article 6(1)(a) GDPR; Legitimate interest for essential cookies).
Marketing: To send promotional emails or offers, only with your explicit consent (Legal basis: Consent, Article 6(1)(a) GDPR).
Legal Compliance: To comply with tax, accounting, or consumer protection laws (Legal basis: Legal obligation, Article 6(1)(c) GDPR).
We use cookies and similar technologies to enhance your experience on shopcalyr.com. Cookies include:
Essential Cookies: Necessary for website functionality (e.g., cart management, login sessions).
Analytical Cookies: To measure website traffic and performance (e.g., via analytics tools).
Marketing Cookies: To deliver personalized ads, only with your consent.
You can manage cookie preferences through our cookie consent tool or your browser settings. For more details, refer to our [Cookie Policy, if applicable].
We share your personal data only when necessary, with:
Payment Processors: Stripe, PayPal, and Apple Pay to process secure payments.
Shipping Carriers: To deliver your orders and provide tracking information.
Service Providers: IT providers (e.g., OVHcloud, our website host) and analytics tools (e.g., [if applicable, e.g., Google Analytics]) to support website operations.
Legal Authorities: When required by law or to protect our rights.
We ensure all third parties comply with GDPR and use appropriate safeguards for international data transfers, if applicable.
We retain your personal data only as long as necessary:
Order Data: For 5 years to comply with French tax and accounting laws.
Account Data: Until you request deletion or close your account.
Customer Support: For 3 years to handle potential follow-ups.
Cookie Data: As specified in our cookie settings, typically up to 12 months unless you clear your cookies.
Data is securely deleted or anonymized when no longer needed.
Under GDPR, you have the following rights regarding your personal data:
Access: Request a copy of your data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data, subject to legal exceptions.
Restriction: Limit how we process your data in certain cases.
Portability: Receive your data in a structured, machine-readable format.
Objection: Object to processing based on legitimate interests (e.g., marketing).
Withdraw Consent: Revoke consent for marketing or non-essential cookies at any time.
To exercise your rights, contact us at contact.calyr@gmail.com. We’ll respond within 30 days. You may also lodge a complaint with the French Data Protection Authority (CNIL) at www.cnil.fr.
We implement technical and organizational measures to protect your data, including:
Secure payment processing via Stripe, PayPal, and Apple Pay.
Encryption of data in transit (e.g., SSL/TLS on shopcalyr.com).
Regular security updates to our website infrastructure, hosted by OVHcloud.
In the unlikely event of a data breach, we’ll notify you and the CNIL within 72 hours, as required by GDPR.
If we transfer data outside the EU/EEA (e.g., to payment processors or analytics providers), we ensure compliance with GDPR through Standard Contractual Clauses or other safeguards. For details, contact us at contact.calyr@gmail.com.
Our website may contain links to third-party sites (e.g., Stripe, PayPal). We are not responsible for their privacy practices. Please review their policies before providing personal data.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on shopcalyr.com with the new effective date. Significant changes will be communicated via email or a website notice.